Fido has introduced Fido Roam to its Pulse plans, which allows customers to roam in the U.S. and other international destinations without worrying about the cost. For the U.S. it is a flat $5 per day, and other destinations are $10 per day. Previously, when you were roaming you were charged for whatever you used, and things could get really pricey when using your phone outside of Canada.
With this new plan, you know exactly how much the roaming will cost you, and you can stay relaxed knowing you won't be hit with a huge surprise bill at the end of the month.
Press release:
Fido Pulse Plan Customers Can Now Roam Worry Free
Fido changes the game for customers by adding Fido RoamTM to Fido Pulse plans - $5 / per day in the U.S. and $10 / per day in tons of international destinations
TORONTO (April 29, 2016) Fido Roam is coming soon to Fido Pulse plans so customers can stay connected while travelling without sweating the bill. Launching in mid-May, new and existing Fido Pulse plan customers will be able to use the data, text and talk from their Fido Pulse plan while globetrotting outside of Canada for $5 / day in the U.S. and $10 / day internationally in tons of destinations. So whether they're planning on sightseeing or soul-searching, Fido keeps its customers connected, hassle free.
"Fido Roam is another great value add for our Fido Pulse plan customers. It's affordable and easy to use so that our customers can worry less about finding a Wi-Fi connection and focus more on doing the things they love while travelling," said Nancy Audette, Vice President, Fido. "We heard from our customers that they want to roam worry free, and that's why we're offering the ultimate roaming solution."
With 10.6 million Canadians planning on travelling abroad this year and 91% of travelers saying that they bring their smartphone with them when they travel, affordable roaming options are important to Fido customers. Keeping in touch with friends and family, taking photos/videos and sending emails are the top reasons Canadians bring their smartphones abroad, however, only 16% say that they use their phone like they do in Canada, due to high roaming rates*.
Now, Fido Roam will make it easy for Fido Pulse plan jetsetters to keep their social feeds up to date – they just need to turn roaming on and go. For customers that plan on taking an extended soul-searching trip, Fido will only charge them for a max of 10 days per monthly bill, per zone. This means up to 21 days of Fido Roam with no extra roaming charges in that month. Customers will receive a text message as soon as they connect to a partner network, but will only pay for Fido Roam on days when they use their phone in the U.S. or internationally. Customers will only be charged a maximum of $50 (in the U.S.) and $100 (internationally) for roaming on any given monthly bill.
Fido Pulse plan customers will now be able to hit some of the coolest travel locations across the globe from the U.S. (including Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands) to lots of awesome destinations in Europe, the Caribbean, Mexico, South and Central America, Asia, South Africa, Oceania and the Middle East.
Already offering great value, in-market Fido Pulse plans all include call display, voicemail and unlimited text, picture and video messages from Canada to anywhere in the world, as well as Spotify Premium free for 2 years. Plus, customers can choose between a variety of data buckets – up to 10GB and local or Canada-wide calls. Now with the addition of Fido Roam, there's another great reason to love Fido Pulse plans.
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